Redesigned motronica.com1 January 2017
Service, Support and Safety, three «S» for your successful customer care. Our «Service-toolbox. cloud” solution with its customizable features supports your service network to reach your business goals and customer satisfaction.
This product offers a new way of providing services using modern web technology and Apps. Through a web server it is possible to manage all team members of your service network and customers providing them several services. Your service network and customers will access to the web through internet or by Android or IOS Apps and they will be allowed to access to services.
Which services could be provided?
- Machine access codes management
- Technical Bulletins and Advertising
- Machine manuals, docs, schemes download
- Software & parameters download
- Reporting and maintenance history
- Ticketing, request of support on line
- Spare parts managements
- And many other …